End-of-course SFQ Survey Exercises
  1. In HKUST, all lecture-based sections are required to collect student feedback using SFQs. For most courses, the SFQ surveys are normally conducted during week 11-13 of the term or two weeks before the end of the course examination.
  2. One SFQ exercise is conducted for each academic term and over 4000 surveys are administered in each academic year.
  3. Students can complete SFQs through one of the following means:
    1. Canvas
    2. Mobile website of SFQ
    3. HKUST iLearn app, a mobile app which is available on two platforms:
      1. For iOS
      2. For Android
  4. Faculty and instructors can also make use of HKUST iLearn App / mobile website of SFQ to conduct SFQ in classes. For more details, please refer to here.
  5. During the data collection period, students who have not completed all their SFQ surveys are reminded regularly through emails and HKUST iLearn app.
  6. All SFQ survey submissions are strictly confidential. While the SFQ system (i.e. ASSET) requires login from students, such information is used for preventing multiple submissions only and they will not be disclosed in SFQ reports or in raw data files. Only aggregate results will be included in SFQ reports.
  7. After the data have been collected, reports are generated and can be accessed online. Course instructors are given access to SFQ reports only AFTER they have submitted their course grades.
OIR produces the following types of SFQ reports to meet different stakeholders' needs:
Types of Reports Contents included Who can access When can access Where to access
Frequency tables and charts Means and standard deviations Student comments
Instructor - section report (provisional) All questions Instructor statistics for all questions All questions Course instructor, Department head or program director and Authorized department administrative staff Immediately available after the completion of the evaluation if conditions are met. Note 1 Canvas
Instructor - section report All questions Instructor section (different if it has more than one instructor), course, module (LANG only), department, school and university statistics All questions Regular terms: Usually 4-5 weeks after week 13 Note 2

Winter terms: Late February

Summer terms: Late September
Instructor - cumulative report Nil Only instructor and course overall statistics for all sections taught by instructors since fall 2008 Nil
Departmental / Course Group term summary report Nil Only instructor and course overall statistics for all surveyed sections in the department / program Nil All students, instructors and staff Website of SFQ Survey Results
School term summary report Nil Only instructor and course overall statistics for all surveyed sections in the school Nil
University term summary report Nil Only instructor and course overall statistics for all surveyed sections in the university, breakdown by departments Nil
University term report (with further breakdown) Nil Only course and instructor overall means for breakdown by level (UG/PG) department and class size (Small, medium and large) Nil
Notes:

1. Instructors can contact the authorized person in the department to generate provisional reports only provided that they have submitted their final grades for the courses.

2. Since these reports contain aggregate statistics (i.e. course, department, school and university level), it takes some time to complete the statistics calculation and report generation. In addition, as the data capture period for SFQ surveys often extends beyond the end of the term, the aggregate statistics in the reports will be subject to minor changes during the first month after the reports are released.